Quality of Patient Service
Given the challenges ESRD patients face on a daily basis, ARC places a high priority on helping to improve the quality of life of its patients. ARC strives to do this in several ways:
Nutrition
Proper nutrition is vital to an ESRD patient's well being. To achieve this, ARC is the only dialysis company in Asia with trained Renal Dieticians on staff. These nutritional experts work closely with ARC patients to develop and monitor individual dietary programs. In addition, the Company organizes medical training programs each year for local doctors and nurses to obtain the most recent medical information on renal nutrition.
Environment
As ESRD patients spend several hours each week in dialysis centers, ARC strives to provide clean, attractive treatment environments. Its team of technical experts design centers that optimize workflow operations and maximize patient safety and comfort.
Patient Activities
To allow patients a more normal lifestyle, ARC actively promotes and participates in a variety of patient group programs in Asia. Through its affiliation with international dialysis groups, the Company can organize patient trips to any of thousands of dialysis centers throughout the world.
Customer Service
At ARC, we believe in treating our patients as customers. We feel strongly in understanding their needs and concerns so that we may provide the best possible dialysis care and service. We realize that dialysis patients have a choice of where they receive their dialysis treatments and are committed to being their best option.
As a result of its considerable experience in dialysis center management, ARC provides the best value in dialysis patient care. The Company's cost-management capabilities allow ARC to provide high-quality care at the lowest possible costs.
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